Technical Design and Support Engineer (Renewables/Underfloor Heating)**
Worcester, Worcestershire
£30,000 to £35,000
Flexible working. Flexible hours, 3 days in the office.
**Company Overview:**
Join our small, forward-thinking team, a well respected player in the renewables industry committed to sustainable solutions. We are seeking a dynamic individual for a Technical Design and Support Engineer position to contribute to our growth and success.
**Responsibilities:**
1. **UFH CAD Design:**
– Produce precise UFH CAD pipe layout drawings, ensuring accuracy and compliance with project requirements.
– Collaborate with internal teams to optimize designs for efficiency and performance.
2. **Client Interaction:**
– Engage with Architects, installers, and end clients from the initial project inquiry through to installation and commissioning.
– Provide exceptional customer support, addressing inquiries and maintaining positive client relationships.
3. **Logistical/Project Management Support:**
– Assist in logistical and project management tasks, ensuring smooth project execution.
– Contribute to front-end sales by providing technical expertise during client interactions.
4. **Quoting and Documentation:**
– Utilize in-house programs to generate UFH quotes, demonstrating proficiency in quoting processes.
– Assist in the maintenance and development of the technical document library.
5. **Technical Support:**
– Handle incoming calls related to product failures, control issues, and other technical inquiries.
– Collaborate with the technical team to troubleshoot and resolve issues promptly.
**Qualifications:**
1. Previous experience in underfloor heating (UFH) or renewables is highly desirable.
2. Proficiency in CAD software, Excel, and CRM systems.
3. Strong IT skills with a keen interest in developing business in the renewables sector.
4. Excellent communication and interpersonal skills.
5. Team player with the ability to work collaboratively in a dynamic environment.
**Benefits:**
– Competitive salary with performance-based incentives.
– Opportunities for professional development and career advancement.
– Flexible working hours and location, with an ideal expectation of 3 days in the office.
– Inclusive and innovative work culture.
Join us in shaping the future of sustainable energy and be a key player in our exciting journey!
Get in touch with Adam at Stirling Warrington to discuss this position
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