Branch Manager

Branch Manager
Loughborough , onsite
Up to £45,000

We are seeking an experienced and driven Branch Manager to join our growing Midlands depot team. This is a key role within the business, acting as the right-hand support to the Commercial Manager while overseeing the team and driving performance across key accounts.

About the Role
As a Branch Manager, you will play a central role in maintaining relationships with merchants, contractors, and key accounts, while supporting the wider growth of the business. You will manage and support the team, ensuring high levels of customer service, strong margin performance, and consistent follow-up on quotations.

Key Responsibilities

• Account management of key merchant and contractor accounts (approx. 70% merchants / 30% contractors)
• Monitor and manage quotation follow-ups to maximise conversion rates and manage process
• Support the team in achieving margin targets and sales performance
• Process orders and handle inbound customer enquiries
• Act as a mentor and coach, providing training and guidance to the two internal sales team members
• Identify gaps in the sales process and implement improvements
• Work closely with the Commercial manager to “steer the ship” and drive team success

About You

• Proven experience working with merchants
• Proven experience in an internal sales/account management
• Experience in managing teams
• Strong commercial awareness, particularly around margins and conversions
• Excellent communication and relationship-building skills
• Industry experience in cladding, roofing, or building materials is advantageous but not essential

What’s on Offer

• Strong opportunities for career progression
• Generous bonus scheme
• 28 days holiday (including BH) additional day this year for high performance
• Mileage paid for training travel (45p per mile)
• Private healthcare (available with progression)
• Join a business with excellent staff retention and ambitious growth plans

Apply now or get in touch with Shannon Hill at Stirling Warrington.

INDOTH