Customer Service Coordinator

Customer Service Coordinator (6-Month FTC)

Leeds

Office-Based

£30,000 Pro Rata

We’re recruiting for a Customer Service Coordinator to join a successful FMCG business on a 6-month fixed-term contract. Working with major UK retailers and export customers, you’ll play a key role in ensuring orders are processed accurately and delivered on time.

Joining a close-knit team of five and reporting to the Commercial Support Manager, you’ll work alongside a great mix of people in a modern, brand-new office!

Key Responsibilities

• Processing customer orders from receipt through to dispatch
• Liaising with customers, warehouses, and logistics providers
• Managing stock availability and service levels
• Preparing export documentation and commercial invoices
• Supporting transport planning and order fulfilment
• Maintaining strong relationships with internal and external stakeholders

About You

• Previous experience within FMCG, food manufacturing, or a similar fast-paced environment
• Experience working with major retailers
• Export administration experience desirable
• Sage experience preferred but not essential
• Strong communication, organisation, and problem-solving skills
• Able to manage your own workload and adapt to changing priorities

What’s on Offer?

• 25 days holiday plus bank holidays (pro rata)
• Attendance bonus
• Free company products
• Free onsite parking

If you are interested, apply now or get in touch with Shannon at Stirling Warrington!

INDOTH