Administrator Full Time Permanent

Administrator

£22,000-£25,000

Nottingham

Monday – Thursday 9.00-17.30

Friday 9.00-17.00

My client is a leading Telecoms and Airtime distributor, that are looking to recruit an Administrator to join them on a full-time permanent basis.

The ideal candidate will be able to work alongside various departments to take inbound calls, process orders and enquiries accurately.

The Role

• Complete connections accurately and efficiently, either online, over the phone or via email
• To check the orders received from business partners, for accuracy and feedback / decline when appropriate
• Review all paperwork received for accurate pricing, contract tenure and key data
• Maintain regular engagement with the various support teams in place, ensuring the company receive the appropriate support for our partners
• Manage the mailbox /ticket workflow, replying in a timely manner to any query or order request
• Maintain an up-to-date knowledge of products and services to ensure you can support with small order requests
• Work as part of a team, assist colleagues to the best of your ability
• To assist business partners with the order process, understanding procedures and escalate to Business Management when training is required

The Candidate

• Must have strong organisational skills, have the ability to work in a fast-paced environment
• Proficient in Microsoft skills
• Submitting the orders accurately then managing the orders to successful completion keeping the customer updated throughout
• Excellent communication skills as the role will involve speaking to our partners/customers daily giving updates and be the point of contact with the supplier delivery team

For further information get in touch with Hannah at Stirling Warrington today – [email protected]