Customer Service Full Time Permanent

Customer Service Coordinator 

Sheffield, Newhall, Castlegate, Lower Don Valley, Wadsley Bridge, Carbrook, Loxley, Brinsworth, Catcliffe, Whiston

Monday to Friday office hours 

£20-25k depending on experience plus bonus and great benefits

My client is a leading name in the construction industry, an independent business with a family feel that is owned by a national name.

Due to an uptake in their sector, there is a need to improve their internal sales offering with a new Customer Service Coordinator

The role of Customer Service Coordinator is a diverse and busy role

Reporting to your Team Leader and the Commercial Manager, your main duties will include:

• Handling customer calls and emails in a timely and professional manner
• Responding to queries from both internal and external parties
• Negotiating with small and large companies to secure orders
• Develop customer relationships to ensure recurring business
• Produce accurate quotations based on customer enquiries

As an Customer Service Coordinator you will need the following

You will need to have excellent communication skills and an enthusiastic and positive attitude due to the high level of customer interaction and experience in from a commercial environment. A strong attention to detail and an ability to sustain a high degree of accuracy is vital. 

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Key words 
Internal sales, Account Manager, Customer Service, Sales Coordinator, Commercial Coordinator