Customer service – Manufacturing Permanent
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Customer Service
Location commutable from Loughborough, Leicester, Melton Mowbray, Coalville
Salary £18,000 to £23,000 DOE
Office hours Monday to Friday (vehicle is needed due to location)
The Company
My client is a recognised name in the building materials industry, with significant growth in turnover and product offering over the last 5 years this company has some ambitious growth plans. If you join this business now the options for your long-term career are endless.
The role
This is a position that has many elements to it and no two days are ever the same. You will be on the customer service – sales from line, answering incoming calls and emails. You will place orders locate stock and talk with transportation. All orders are entered onto the CRM system and must be entered with huge attention to detail. In this role you need to be able to give your full attention to the customer you are dealing with going the extra mile to full fill their needs but one eye on other tasks that you are trying to finish and coordinate.
You will also have the ability to up-sell and cross sell the companies full range of products and services.
The Candidate
This role benefits from full product and systems training so it really is all about the person.
To be successful in this role you will need to tick the following boxes
Customer Service experience from a manufacturing background– going the extra mile to exceed expectations
Confident, not rattled easy, able to deal with pressure
Ability to multitask
Good attention to detail
Confident on IT systems, word, excel, email and CRM systems
Excellent telephone manner
Able to build relationships
If you are interested in this role, please contact Natalie Chapman on 07498575779
Or email [email protected]
Keywords, Customer Service, Customer coordinator, Sales Coordinator, Administrator, Internal Sales